Hard FM Operational Risk & Engineering Hiring
Intros is a UK Hard Facilities Management hiring firm focused on operational risk and shift-critical engineering roles.
The Cost of Hiring Failure
Consequences accelerate when critical roles sit open or are mis-hired. For the full operational risk explanation, see Operational Risk in Hiring.
Loss of Uptime
Coverage pressure and delivery strain.
SLA Breach Risk
Service response and penalty exposure.
Compliance Failure
Audit and statutory pressure.
Reactive Escalation
Preventative work displaced by reactive cover.
Contract Instability
Confidence and renewal risk.
Operational Strain
Internal capacity and resilience strain.
Precision hiring for compliance critical Hard FM
Specialist search for Hard FM, M&E, and building services leaders.
Advisory-led recruitment that protects uptime, compliance, and contract performance.
Extended Hard FM & Building Services Capability
Mechanical Engineers
HVAC, BMS, refrigeration, building services
HVAC Engineers
Air conditioning, ventilation, climate control
Multi Skilled Engineers
Reactive and planned maintenance
Technical Supervisors
First-line technical leadership
Services Managers
Operational delivery, contract management
Hard FM Operations
Contract managers, operations directors
Operating Model
Intelligence Led Search
Direct outreach to qualified candidates. No postings.
Precision Shortlisting
Pre-qualified for capability, compliance, culture. No volume shortlisting.
Compliance First Verification
Certifications and statutory requirements verified before introduction.
Pace Without Compromise
Speed never compromises qualification rigour.
Decision Quality Screening
Compliance first verification before any introduction. No speculative CVs.
Market Discipline
Designed for SLA critical environments where tolerance for failure approaches zero.
Commercial Clarity
Clear scope and aligned expectations before any shortlist is shared.
Use Intros when internal delivery is under strain
Escalation support is used when capacity constraints, compliance pressure, or loss of cover outpaces internal response windows.
Signals that escalation is required
SLA delivery under pressure
Compliance gaps increasing
Shift coverage fragile
Hiring failure not an option
For Engineers
Confidential conversations. Precision shortlists. Serious roles only.
This is for
- Hard FM teams operating live or critical estates
- Roles where loss of cover creates immediate uptime impact
This is not for
- Soft FM or volume recruitment
- CV-led contingency recruitment
- Non-critical backfill roles
Discuss a critical engineering role where cover or competence is under pressure.